Landlord fees
| Service | Fee |
|---|---|
| Full management | 8% of the monthly rent |
| Set-up fee, including finding and referencing your tenant | None |
| Inspections, tenancy renewals, serving notices and any other work | None. All included in the 8% |
We do not charge VAT, so these are the full amounts you pay. We do not offer a tenant-find-only service. Every property we let, we manage.
Tenant fees
Tenants pay no fees to us. The only money we take from a tenant, other than rent, is:
| Payment | Amount |
|---|---|
| Holding deposit, to reserve the property while referencing is done | No more than one week's rent. Refunded or put towards the first month's rent or deposit |
| Tenancy deposit | No more than five weeks' rent, or six weeks where the annual rent is £50,000 or more. Protected in a government approved scheme |
We do not charge tenants for late rent, lost keys, changes to the tenancy or anything else.
Redress and client money
We are members of The Property Ombudsman, a government approved redress scheme. If you are unhappy with how we handled a complaint, you can refer it to them. See our complaints procedure, or check our membership on their register.
We are members of Client Money Protect, membership number CMP013808, a government approved client money protection scheme. Rent and deposits we hold for you are protected. Check our membership on their register.